Privacy Policy

Costrum is committed to protecting your personal data and ensuring your privacy. This section outlines our practices regarding the collection, use, and protection of your personal data in accordance with the General Data Protection Regulation (GDPR).

Data Controller

Information Costrum is the data controller responsible for your personal data. You can contact us at beta@costrum.com for any queries regarding your data.

Data Collection and Use

We collect personal data that you provide during registration and use of the service, which may include: your name, business email, company name.

We collect and use the following types of personal data:

  • Registration Data: Information provided when you create an account, such as your name, business email, and company name.
  • Usage Data: Information about how you use our service, including: your search queries, generated outputs, preferences, and interactions with the platform.
  • Transaction Data (if applicable).
  • Communication Data: Records of your communications with us, including support requests and feedback.

Data Usage

We use your personal data to:

  • Provide and maintain our services.
  • For research and development purposes.
  • Improve and personalize your user experience.
  • Process transactions and send related information.
  • Communicate with you, including sending updates and promotional materials.
  • Comply with legal obligations.

Legal Basis for Processing

Our legal basis for processing your personal data includes your consent, the performance of a contract, and our legitimate interests in providing and improving our services.

Data Sharing

We may share your personal data with:

  • Service Providers: Trusted third-party vendors who assist in providing and maintaining our services, such as payment processors, hosting services, and analytics providers. These service providers are bound by strict data protection agreements.
  • Legal and Regulatory Authorities: If required by law or in response to valid requests by public authorities, such as law enforcement agencies or regulatory bodies.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred to the new owner.
  • Researchers and Research Organizations: We are committed to development of safe, efficient and reliable artificial intelligence solutions. We might share your data with trusted partners, organizations, institutions or research teams for the purpose of scientific research and development. They will be bound by strict data protection agreements.

International Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). We are committed to making such transfers compliant with GDPR by implementing safeguards and security measures.

Data Storage and Security

We store your data with security measures that include encryption, SSL and regular security audits to protect user data.

Data Retention

We retain your personal data for as long as necessary to provide our services, for research and development of CostrumAI and related services or as required by law.
Upon account termination, your data will be handled accordingly to T&C.
You can request data deletion at any time by contacting beta@costrum.com.

Data Minimization and Accuracy

We take reasonable steps to ensure that the personal data we process is limited to what is necessary in relation to the purposes for which it is processed and that it is accurate and kept up-to-date.

Automated Decision-Making

We may use automated decision-making processes, including profiling, to improve user experience and provide personalized services, or for research and development purposes. You have the right to object to automated decision-making and request human intervention in certain circumstances.

Children's Privacy

Our services are not intended for use by individuals under the age of 18.
We do not knowingly collect personal data from children. If we become aware that a child has provided us with personal data, we will take steps to delete such information.

User Rights

You have the right to:

  • Access your personal data.
  • Rectify incorrect or incomplete data.
  • Request erasure of your data.
  • Restrict the processing of your data.
  • Obtain and reuse your data across different services.
  • Object to the processing of your data.

To exercise your rights, contact beta@costrum.com.

Data Breach Notification

In the event of a harmful data breach, we will notify affected users.

Third-Party Services

We may use third-party services to process your data, each of which will be bound to strict data protection agreements.

Cookie Policy

We use cookies to enhance your experience. By using our service, you consent to our use of cookies in accordance with our T&C and Privacy Policy.

Changes to Privacy Policy

Any changes to this privacy policy will be communicated through updates to this section of the T&C. Continued use of our services after such changes constitutes acceptance of the new terms.